Privacy Policy

1Overview

This Privacy Policy explains how the Lotus International School Fee Payment Portal ("this portal", "we", "us") collects, uses, and protects information when you check or pay your school fees online. This policy applies only to this fee payment portal and not to the school's other websites, apps, or services.

2Information We Collect

To look up and display your fee details, we collect:

• Admission number — used to identify the student record.
• Registered mobile number — used to verify that the request comes from the student's family.
• Fee and payment data — including class, outstanding balance, and payment status, retrieved from school records to display on this portal.

We do not ask for or store passwords, email addresses, or any information beyond what is needed to verify and display fee status.

3How We Use Your Information

• To match your admission number and mobile number against school records.
• To display your current fee balance and payment status.
• To generate a payment request (amount, admission number, student name) when you choose to pay.

Your information is used only to complete the task you initiate on this page. It is not used for marketing, profiling, or any unrelated purpose.

4How Your Information Is Handled

When you submit your admission number and mobile number, this information is sent securely to our backend service to look up your record. Only the matching student's record is returned to your browser — no other student's data is ever fetched, shown, or stored on this page.

We do not store your admission number or mobile number in your browser. Once you close or refresh this page, the displayed fee details are cleared from your device.

5Payment Information

When online payments are enabled, payments will be processed by a third-party, RBI-authorised payment gateway (such as Razorpay). We do not collect or store your card, UPI, or banking details on this portal — these are handled directly and securely by the payment provider in line with their own security standards (PCI-DSS compliance).

6Data Sharing

We do not sell, rent, or share your information with advertisers or unrelated third parties. Your data may only be shared with:

• The school's administrative records system, to verify and update fee status.
• A licensed payment gateway provider, solely to process a payment you initiate.
• Authorities, if required by law.

7Data Security

This portal uses encrypted connections (HTTPS) and a secured backend to handle fee lookups. School fee records are not exposed directly to the browser — all lookups happen through a protected server-side service.

8Your Rights

You may contact the school office at any time to:

• Confirm or correct your admission number or registered mobile number on record.
• Ask questions about any fee or payment entry shown on this portal.
• Request removal of payment confirmation screenshots shared with the office, once no longer needed.

9Children's Privacy

This portal is intended for use by parents and guardians on behalf of students. We do not knowingly collect information directly from minors through this page; all information entered (admission number, mobile number) is provided by a parent or guardian for the purpose of fee verification.

10Related Policies

Your use of this portal is also governed by our Terms & Conditions and our Refund & Cancellation Policy.

11Changes to This Policy

We may update this Privacy Policy from time to time as the portal's features change, for example when online payments go live. The "Last updated" date at the top of this page will reflect the most recent revision.